Your personal information matters to us. This Privacy Policy explains what data we collect when you use the 99jili platform, how we use it, and the steps we take to keep it safe for every player in the Philippines.
This Privacy Policy applies to all players who register, browse, or interact with the 99jili platform, including our website and mobile application available to users across the Philippines. By creating an account or continuing to use our services, you acknowledge that you have read and understood how we handle your personal data. We are committed to transparency and to complying with applicable data protection laws in the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have any questions about this policy, our support team is available around the clock to assist you.
When you register for an account on 99jili, we collect personal information that is necessary to verify your identity, process your transactions, and deliver a safe gaming experience tailored to players in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document for age and identity verification purposes. We also collect financial information such as your preferred payment method details — for example, your GCash or Maya account reference — in order to process deposits and withdrawals securely. When you use our platform, we automatically collect technical data including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and improve the overall performance of the platform for all Filipino players. We may also collect information you voluntarily provide when you contact our support team, submit feedback, or participate in any promotions we run.
The personal data we collect is used exclusively for purposes that are directly related to operating the 99jili platform and serving our players in the Philippines. We use your identity and contact information to create and manage your account, verify your age and eligibility to play, and communicate important account-related updates to you. Your payment details are used solely to process deposits, withdrawals, and to investigate any transaction disputes that may arise. Technical and usage data is analysed to monitor platform security, identify and prevent fraudulent behaviour, and to improve the features and performance of our games and services. We may use your contact information to send you service notifications, security alerts, or responses to your support enquiries — we do not send unsolicited marketing messages without your explicit consent. Where required by Philippine law or by a regulatory authority, we may also use your data to fulfil legal obligations such as anti-money laundering checks or identity verification requirements.
99jili does not sell, rent, or trade your personal information to any third party for commercial purposes, under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function, and always under strict confidentiality agreements. These partners are prohibited from using your data for any purpose beyond the service they provide to us. We may also disclose your information to government authorities, law enforcement agencies, or regulatory bodies in the Philippines when we are legally required to do so, or when disclosure is necessary to protect the rights, safety, or property of 99jili or our players. In the event that 99jili undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance of any such change that affects how your information is handled.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using industry-standard protocols, and sensitive account information is stored in secured, access-controlled environments. We conduct regular security reviews and vulnerability assessments to ensure our systems remain robust against emerging threats. Access to personal data within our organisation is strictly limited to personnel who need it to perform their job functions, and all staff are trained on data protection responsibilities. Despite these measures, no online platform can guarantee absolute security, and we encourage all players to use strong, unique passwords for their 99jili accounts and to enable any additional security features we make available. If you suspect that your account has been compromised, please contact our support team immediately so we can take prompt action to protect your information.
Under the Philippine Data Privacy Act of 2012, you have a number of rights with respect to the personal data we hold about you, and 99jili is committed to honouring those rights. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You have the right to access a copy of the personal information we hold about you, and to request corrections if any of that information is inaccurate or out of date. You also have the right to object to the processing of your data in certain circumstances, and to request that we erase your personal information where there is no longer a legitimate reason for us to retain it — subject to any legal obligations that require us to keep certain records. If you wish to exercise any of these rights, please reach out to our support team using the contact details provided in the footer of this page, and we will respond to your request within a reasonable timeframe. We will never penalise you for exercising your data rights.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in order to fulfil the purposes described in this policy and to comply with our legal and regulatory obligations in the Philippines. Transaction records and identity verification documents may be retained for a longer period where required by anti-money laundering regulations or other applicable laws. When your data is no longer needed, we securely delete or anonymise it so that it can no longer be linked back to you. If you request the deletion of your account, we will process that request in accordance with our data retention obligations and inform you of the outcome. We do not retain data beyond what is necessary or legally required, and we periodically review our retention practices to ensure they remain appropriate.
The 99jili platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and help us understand how players interact with our site. Essential cookies are necessary for the platform to function correctly and cannot be disabled. Analytical cookies help us measure traffic patterns and identify areas where we can improve the user experience for Filipino players. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some features on the platform. By continuing to use 99jili after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the date shown at the top of this page and, where appropriate, notify registered players through their account dashboard or via the contact details we hold on file. We encourage you to review this policy periodically so that you remain informed about how we are protecting your information. Your continued use of the 99jili platform following the posting of any changes constitutes your acceptance of the updated policy. If you disagree with any changes, you should stop using the platform and contact our support team to discuss your options. We are always happy to answer any questions you may have about how your data is handled.
The key commitments we make to every player on the 99jili platform.
Your personal information is never sold, rented, or traded to any third party for commercial gain. We share data only with trusted service partners who help us operate the platform, and only under strict confidentiality agreements that prohibit any secondary use of your information.
All data transmitted between your device and our servers is protected by industry-standard encryption. Sensitive account and payment information is stored in access-controlled environments, and we conduct regular security reviews to keep our systems resilient against threats.
Under the Philippine Data Privacy Act, you have the right to access, correct, and request deletion of your personal data at any time. Our support team is available 24/7 to help you exercise your rights, and we will never penalise you for doing so.
Our data practices are designed to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable regulations in the Philippines. We take our legal obligations seriously and cooperate fully with relevant authorities when required.
We only keep your data for as long as it is needed to provide our services or to meet legal requirements. Once your information is no longer necessary, it is securely deleted or anonymised so it can no longer be associated with you as an individual.
If you have any questions or concerns about how your personal data is handled, our support team is available around the clock. You can also visit our FAQ page for quick answers to common privacy-related questions from Filipino players.
Our support team is ready to help Filipino players understand their data rights and how 99jili protects their personal information. You can also check our FAQ for quick answers to the most common questions.